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Senior User Researcher - Public Sector

£500 to £550

North East / Contract / Ref: TM/Aa/UR/0909

Senior User Researcher

Senior User Researcher. I am currently working with consultancy who are delivering a large digital transformation programme for Public Sector client. As part of this programme the team has a need for a Senior User Researcher to join on a 3-month initial contract which is likely to be extended.

Responsibilities / Experienced Required

  • Planning and executing field and lab-based user research according to business and project needs.
  • Advising on choice and application of appropriate user research methods and tools to assure best practice and ensure that research findings are robust, actionable, and suited to the overall aims and objectives of the project.
  • Facilitating the inclusion of different types of users in appropriate research activities.
  • Advocating for accessibility, assisted digital, and inclusive design practices and helps teams design and deliver accessible services that work for all users.
  • Supporting teams to continually improve their understanding of and engagement with users.
  • Providing actionable insights to support design decision making.
  • Championing and advocating for user research and engaging sceptical colleagues and stakeholders.
  • Undertaking development and assurance of ethics and consent processes; supporting the development of privacy and equalities impact assessments.
  • Participating in and/or supporting programme and project assurance activities.
  • Public Sector experience highly preferred
  • BPSS clearance required for this role
  • Business Process Design high advantageous

Alexander Ash Consulting is acting as an agency Apply now

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