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Triage & Stabilisation Coordinator, 6 months FTC, up to £35k PA

£20,000 to £35,000

London / Contract / Ref: SC01-13012020

Alexander Ash are currently working with a satellite communications company in London who are looking for a Triage & Stabilisation Coordinator to join their business on a 6 months FTC.

The role encompasses the triage and stabilisation aspect - so strong ITIL, Service Desk and ServiceNow system experience is needed.

  • The role sit's in a team made up of 40 people within SDT programme working in-between the Global Customer Support Team (more network aligned) and the Group IT Team (managed service)
  • You will not be fixing the issue but over time they would expect you to know the answers to some of the issues, but you will just be escalating the case, process of the cases to the managed service.

YOU MUST BE IMMEDIATELY AVAILABLE AND HAVE THE ABOVE EXPERIENCE TO BE CONSIDERED FOR THIS ROLE.

Job reference: SC01-13012020

Alexander Ash Consulting is acting as an agency Apply now

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