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IT Trainer (6 month contract)

£300 to £350

London / Contract / Ref: BS - Aa - 3732

Our client, a well reputed multinational law form is looking to hire an IT Trainer Support Analyst to provide training via a number of channels such as classroom-based training, eLearning, floorwalking and 1-2-1 desk-side visits. As the Firm moves to a multi device model, this support will combine focus on knowledge of our core business software and knowledge of the different devices that the software can be accessed from.

Floorwalking/Functional Support

* Increase the functional knowledge of our users through a mix of eLearning and written material, floorwalking and 1-2-1 desk-side visits.

* Ensure that you continue to adapt to the ever changing face of technology, with users having services on many different hardware and software platforms.


* Ideally applicants will have a training certification such as TAP, TPMA (LPI/IITT).

* ITIL Foundation or above preferable.

Essential skills:

* Extensive experience of performing an IT training/functional support role in a professional environment.

* Extensive experience of delivering IT functional support using a range of different channels, including classrooms, eLearning, written material, floorwalking and 1-2-1s.

* Extensive experience of designing and developing eLearning modules (preferably using Adobe Captivate).

* Extensive experience of delivering Microsoft Office and SharePoint related support/training.

* Extensive experience of consumerisation strategies and the range of BYOD related technologies that allow users to access business applications on personal devices.

* Extensive knowledge of Apple OSX and iOS, and Android.

* Experience of working in the legal sector or a similar professional services type organisation an advantage.

Alexander Ash Consulting is acting as an agency Apply now

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