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Service Designer and UX Lead

We're looking for a Senior UX Designer to join the Digital Transformation team. We expect the UX Leads to wear multiple UX hats: researching to understand customers' goals, tasks, obstacles, and motivations, taking those insights to create strategic recommendations and from there, creating thoughtful, eye-pleasing, and complete wire frames.

Service Designer and UX Lead

Responsibilities

-Participate in all phases of the product development lifecycle, including product ideation and definition, UI design, and user research and testing

-Work on both tactical and strategic aspects of a project

-Assist or lead research projects and/or design projects

-Collaborate with members of multidisciplinary teams and advocate for users and user-centered design practices.

-Ability to solve complex design problems

-Ability to articulate decisions with research data, design principles, or other objective information

-Maintain an understanding of digital trends and capabilities

-Manage and mentor junior UX on a project team

- You will be based out of our London offices and required to travel to client locations as needed

Qualifications & Experience

-Consulting services background in the areas of - digital strategy, UX, CX, Service Design, Design thinking, or Structured Innovation is required

- 10+ years of experience. Should include UI design of complex applications.

- You have led design programs, managing across clients and internal teams, resulting in enterprise-grade UX delivery

-Degree in Interaction Design, Graphic Design, HCI, or related field of study (or work experience in lieu of degree)

-Excellent speaking, listening, and writing skills

- We need strong, confident, and excellent communicators - communications skills are a must as we value clear and concise communication amongst each other and especially with our clients

-Ability to break down a problem and articulate your decision and design approach

-Deliverables must be simple, informative, and clear. Attention to detail is a must.

-Understanding of design research, user experience design processes and methodology, its value, and how to integrate into a client's process

-Understanding limitations of emerging technologies, responsive design and mobile; HTML and CSS

Software Requirements

-Experience with tools like Sketch, Invision, Zeppelin is required

- Experience with Adobe Creative Suite is a plus

Please apply now for immediate consideration.

Ghya.chaar@alexanderash.com

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REFERENCE

EA3_1643977567

TITLE

Service Designer and UX Lead

TYPE

Permanent

LOCATION

London

SECTOR

Consultancy

SALARY

None - None - Per annum

OUR CLIENTS

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