Application Support Analyst
For one of my Global Financial Services clients I am looking for an Application Support Analyst to work on a contract with long-term potential. Broadly the person should have a strong background in supporting live production systems as BAU.
- Contract role with competitive daily rate
- Hybrid working
- UK Based Candidates Only
Required Skills:
- Experience in an investment banking environment
- Familiarity with financial products and financial terms
- Excellent analytical skills and problem solving abilities
- Experience of testing and presenting test results highly desirable
- Experience of working in an IT support team
- Preferable exposure to AWS Cloud technologies (EC2, EBS, RDS, VPC)
- Preferable exposure to DevOps and related technologies (bitbucket, Jenkins)
Key Responsibilities:
- Building and supporting environments
- Running intraday and end of day batches using Control-M job schedular
- Responding to queries from application users
- Liaising with other technology teams to facilitate build/support/troubleshooting activities
- Making minor code enhancements where possible as part of continuous improvement to the support function
- Configuring monitoring and logging software (Datadog preferably) on all resources of the application service
- Incident management
- Produce wiki or other relevant documentation to enhance in-house knowledge base
- Maintain working relationship with business teams and business management